(Effective Date: May 1, 2024)
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Digital items such as eBooks and music cannot be returned.
Restocking Fee
All returns are subject to a 20% restocking fee, which will be deducted from your refund.
Return Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Process for Returns
To return your product, you should first fill out the return form available on our website. Once your return request is approved, we will provide you with the return address. Please ensure your item is securely packaged to prevent damage during transit.
We will notify you once we have received and inspected your returned item. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, minus the restocking fee.
Non-Returnable Items
Digital items such as eBooks and music are non-returnable and non-refundable.
Proof of Purchase
We keep records of all online sales made on osageoutlaw.com. To process your return, we will verify your purchase using our records.
Contact Us
If you have any questions about our Refund and Returns Policy, please contact us:
- By email: press@osageoutlaw.com
- By visiting this page on our website: Contact Us